Privacy Policy

Description of processing

The following is a broad description of the way this organisation/data controller processes personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices the organisation has provided or contact the organisation to ask about your personal circumstances.

Reasons/purposes for processing information

We process personal information to enable us to provide a transport service to our customers, maintain our accounts and records, promote our services and manage and support our staff. We also process personal information using CCTV system to monitor and collect visual images for the purpose of security and the prevention and detection of crime.

Type/classes of information processed

We process information relevant to the above reasons/purposes. This may include:

• personal details

• family details

• lifestyle and social circumstances

• education and employment details

• financial details

• goods and services

• visual images, personal appearance and behaviour

We also process sensitive classes of information that may include:

• racial and ethnic origin

• physical or mental health details

• trade union membership

• religious and similar beliefs

• criminal proceedings, outcomes and sentences

• offences and alleged offences

Who the information is processed about

We process personal information about:

• customers

• employees

• suppliers and service providers

• complainants, enquirers

• professional advisers and consultants

• individuals captured by CCTV images

• offenders and suspected offenders

Who the information may be shared with

We sometimes need to share the personal information we process with the individual themself and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons.

Where necessary or required we share information with:

• family, associates and representatives of the person whose personal information we are processing

• current, past or prospective employers

• suppliers and service providers

• business associates and professional advisers

• financial organisations

• persons making an enquiry or complaint

• educators and examining bodies

• employment and recruitment agencies

• credit reference agencies

• debt collection and tracing agencies

• central government

• police forces and security organisations